Workforce Readiness | Register

contact person: Patricia Gaquin at (617) 375-8110 and Leah Samura at (617) 375-8196


Workforce ReadinessUSES’ Workforce Readiness program ensures that our participants have the academic and work readiness (hard and soft) skills needed to move toward economic self-sufficiency and future-focused success.

Workforce Readiness serves approximately 150 students each year, attending an average of 170 hours of classroom instruction and independent learning in Boston. This program is divided into three components, including:

Adult Basic Education

USES’ Adult Basic program (ABE) program serves students who are on Grade Level Expectations (GLE) for grades 0-12, preparing students of all levels to pass the HiSET (High School Equivalency Test) and earn their high school equivalency (HSE) credential, formerly the GED.

The program offers five cycles throughout the academic year, with a total of 20 hours of direct instruction per week/per level, and 6 hours of direct instruction for night students. The program has fully integrated both computer literacy and career readiness to create a smooth transition to employment, job training or postsecondary education. The ABE program is free and accessible to Boston residents ages 18 and over who do not have a high school diploma or HiSET/GED.

English for Speakers of Other Languages (ESOL)

The English for Speakers of Other Languages (ESOL) program is geared towards students who have emigrated from other countries and whose first language is not English. Classes are free and available for adults of all levels of English language development.

ESOL classes provide students with a broad background in the five modalities of language—listening, speaking, reading, writing, and cultural awareness. Students improve their fluency, grammar and vocabulary, reading and listening comprehension, and ability to communicate verbally in writing. The program has fully integrated computer literacy and career readiness to create a smooth transition to employment, job training or post-secondary education. They will also be able to forge relationships within a diverse, multicultural community.

Technology Education/Microsoft Office Administrative Training

The Microsoft Office Administrative Training course is designed to help low-skilled and low-wage workers improve their technology and retention related skills, enabling them to transition into administrative work upon completion of the program. Students will gain the necessary skills for administrative work, including typing and Microsoft Office; soft skills such as time management, worker accountability, goal setting, customer service and problem solving; job readiness and job searching skills.

All students are supported by a Career Advisor & Job Placement Specialist who integrates the ACT Career Ready 101 across all Workforce Readiness classes and provides one-on-one coaching and support in resume development, job searching and placement, interview preparation, and more.

Applicants are required to have a high school diploma or HiSET, pass a computer assessment, pass a reading TABE at the 9th grade level, type at least 18 words per minute, have at least 12 months of work experience, and provide two professional references.

This training is Section 30, ITA, and SNAP approved.

Program Benefits for all Students

Career and Educational Development
Participants in USES’ Workforce Readiness Program have the opportunity to build and enhance their academic, work, and soft skills through our college and career readiness curriculum. Lessons and activities will include developing educational plans, job readiness preparation, time management, building positive work ethic, personal budgeting and other topics to make a student’s next steps’ plan successful. Students will also participate in resume and cover letter workshops, mock interviews, and attend college and job fairs.

Job Placement
Workforce Readiness participants will also be assisted with identifying and securing employment with local employers.

With staff support, participants will create a portfolio which includes their career plan, resume, cover letter, job inquires, application practice and thank you letters. There will be planned career workshops and job fairs based on the labor market needs.

Work with Volunteer Tutors
Students have the opportunity to work with a volunteer if they need extra academic support, either inside or outside of the classroom, in small groups or one-on-one. With the assistance of the teachers and Volunteer Coordinator, students are given a volunteer based on their academic needs and availability.

Mission: To build a strong community by improving the education, health, safety and economic security of low-income individuals and families in Boston's historic South End/Lower Roxbury and to serve as a national model of successful neighborhood engagement.