USES - South End Center for Adult Education

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SOUTH END CENTER FOR ADULT EDUCATION
Policies and Procedures

General Information	Course Listing and Registration
Policies and Procedures	Upcoming Events

LOCATIONS
All classes meet at the Harriet Tubman House at 566 Columbus Avenue, unless otherwise indicated in the course description. Some classes may be scheduled at nearby locations. We will attempt to notify you of location changes.

CHANGES & CANCELLATIONS
The SECAE reserves the right to cancel courses, change times or locations, and substitute instructors. In the event of inclement weather, SECAE will be closed if Roxbury Community College is closed. Check local television stations for reported closings.

LIABILITIES
SECAE exercises great care when selecting instructors. We make no guarantees, expressed or implied, that classroom instruction will result in specific gain. We cannot be held responsible for any loss, material or otherwise, incurred while following an instructor’s directions. SECAE is not responsible for any personal property left in our buildings. Students take courses at their own risk. Neither SECAE nor any of its leaders is liable for any injury you may sustain.

SPECIAL SERVICES
Our buildings are wheelchair accessible. Occasionally we may need to move classes to an offsite location. While we try to secure accessibility, we cannot always do so. If you are in a wheelchair please call the SECAE office at 617-375-8137. We ask that you give us as much notice as possible.

COURSE CONFIRMATIONS
The SECAE does not send course confirmations.
If you registered by phone, mail, or in person please email awhitaker@uses.org or call the SECAE office at 617-375-8137 for course confirmation.

SUPPLIES & TEXTBOOKS
Unless otherwise stated, supplies and textbooks are not included in the course fee. Supply lists are given/sent to students upon registration. Note: some supplies are not returnable. We recommend you confirm that your class is running before purchasing supplies.

HOLIDAYS
The SECAE will be closed on most major holidays. Please call 617-375-8137 to confirm if unsure.

REFUNDS (REFUND POLICY – PART 1)
Until the start of your course, refunds are available when:

The course you are registered for is cancelled, or the Center initiates a schedule change.
The course you are registered for is filled when we receive payment.

After the start of your course, no refunds are available. Also, if your schedule changes and you cannot attend your course, no refund is available.

WITHDRAWALS (REFUND POLICY – PART 2)

If you withdraw from a course and want your tuition refunded, you must notify the SECAE seven (7) calendar days prior to the course start date.
If you withdraw from a course within six (6) calendar days prior to the course start date, you are eligible for a transfer credit for one (1) course of equal or less value.
If you withdraw from a course within six (6) calendar days after the course start date, you must contact the SECAE representative and outline the reasons why you wish to drop the course. At the discretion of the SECAE representative, you will be granted a transfer credit for one (1) course of equal or less value.

TRANSFER CREDITS (REFUND POLICY – PART 3)
Transfer Credits can be requested prior to a course’s start date for most classes; those classes that are not subject to transfer credits are noted in the course description.

Transfer credits placed on your account are good toward any SECAE class for up to one year from the issue date
Transfer credits cannot be refunded as cash at any time.
If you withdraw from a course within six (6) calendar days prior to the course start date, you are eligible for a transfer credit.
If you withdraw from a course within six (6) calendar days after the course start date, you must contact the SECAE representative and outline the reasons why you wish to drop the course. At the discretion of the SECAE representative, you will be granted a transfer credit for one (1) course of equal or less value.
If you request a transfer credit less than 48 hours prior to the course start date, it may be less the value of any materials fees. Please call our office for details: 617-375-8137.

FILLED COURSES AND WAITING LISTS
If the course you wish to register for is filled, you will be put on a wait list. Credit Cards will not be charged and checks will be returned. If space becomes available, each person on the wait list will be contacted; the first one to respond will be placed in the course. Payment will be due at the time of registration.

DISCRIMINATION POLICIES
SECAE welcomes students 18 and over of any race, color, gender, sexual orientation, religion, nationality, ethnic origin, or disability to all the rights, privileges, programs, and activities generally accorded or made available to students at the Center. Some of our courses are offered in an environment, which may be dangerous, or which may present conditions that may be out of our control. Children are permitted to enroll in class only with the prior consent of the instructor and the SECAE representative.

Last Update: 09/05/2007

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